SUMMARY:  The Resource Associate / Receptionist greets Job Center customers, provides assistance through excellent customer service and promotes the mission of the Adams County Job Center at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Greet customers in a friendly and professional manner
  • Refers customers to staff, agencies, and programs
  • Assists customers with Job Center resources – provides hands-on instructions and general assistance with in-house resources; Resume Writer, Career Exploration, Job Net, and Internet
  • Perform mock interviews
  • Answers phones and performs general reception duties
  • Performs basic clerical functions
  • Maintains mail routing
  • Maintains overall appearance of reception/resource room
  • Maintains inventory in resource brochure racks
  • Works with other partners to plan and implement events such as Job Fairs, Workshops, and etc.
  • Responsible for the strict maintenance of client confidentiality, assures that any client specific information is not visible to the public during office hours and is stored securely during non-office hours
  • Works with local businesses to complete confidential questionnaires
  • Marketing as necessary
  • Various other duties as assigned

QUALIFICATIONS:

  • Must possess excellent oral and written communication skills
  • Excellent telephone skills
  • Organized, self-motivated, and energetic
  • Ability to work closely with Job Center customers
  • Ability to work closely with other Job Center partners
  • Ability to maintain confidentiality
  • Familiarity with modern office practices and procedures
  • Current automobile insurance

EDUCATION AND/OR EXPERIENCE:

  • Associate’s degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
  • Experience in Public Relations/Customer Service
  • Experienced in operating computers, copy machines, and fax machines
  • Skilled in business communications
  • Skilled in interpersonal skills, problem solving, and organizational abilities

RESOURCE ASSOCIATE / RECEPTIONIST

LOCATION:   Adams County Job Center

401 North Main Street

Adams, WI  53910

HOURS:          24 hours/week, flexible.

WAGE:           $ 13.50 per hour

 

Please send resumes to:  team@premiersolutionsgrp.net

 

Questions may be directed to: team@premiersolutionsgrp.net or calling 262.432.5913.

 

Premier Solutions is the employer of record.